I run an expanding Health & Beauty business. I obviously keep confidential client records and we use a variety of channels for our communications including Facebook, email, digital newsletters, texts and so on. It seems as if every week these days I see another scare where a business has been hacked and customers being furious. It really worries me since an issue affecting even a few of my clients would probably ruin my business. We use our phones and tablets at work and to check diaries remotely, and someone told me that’s my weak link and I should also investigate what he called (I think!) identity access management which presumably means which of my team I allow to access our server?
Am I worrying about nothing or should I be concerned?
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